Last updated: June 22, 2026. This Privacy Policy explains how Merakuest collects, uses, and protects information when you visit merakuest.com, use app.merakuest.com, or participate in the Merakuest closed beta.
Information We Collect
We collect account information such as email address, username, and authentication details. We also collect learning data needed to run the app, including progress, chapter completion, answers, scores, XP, lives, credits, achievements, and practice history.
If you contact us or submit beta feedback, we collect the information you choose to provide, such as comments, issue reports, screenshots, device details, or support requests.
How We Use Information
We use information to provide the learning experience, authenticate users, save progress, improve lesson quality, troubleshoot issues, prevent abuse, respond to requests, and communicate about beta access or product updates.
Cookies and Local Storage
Merakuest may use cookies, browser storage, and similar technologies to keep users signed in, remember app state, support offline or cached behavior, and understand basic site performance.
Service Providers
We may use trusted infrastructure and product services for hosting, database storage, authentication, email delivery, analytics, payments if enabled, and error monitoring. These providers process information only as needed to support Merakuest.
Data Retention
We keep account and learning data while an account remains active or as needed to provide the service, comply with legal obligations, resolve disputes, and maintain security. Beta feedback may be kept to improve the product unless deletion is requested and legally required.
Your Choices and Rights
You may request access, correction, deletion, or export of your personal information by contacting us. Some information may be retained where required for security, legal compliance, or legitimate operational records.
Children
Merakuest is not intended for children under 13. If you believe a child has provided personal information without appropriate consent, contact us so we can review and delete it where required.
Security
We use reasonable technical and organizational measures to protect user information. No online service can guarantee perfect security, so users should keep credentials confidential and report suspicious activity.
International Users
Merakuest may process information in countries other than your own. By using the service, you understand that your information may be transferred and processed where our infrastructure or providers operate.
Contact
For privacy requests or questions, contact us at privacy@merakuest.com.